GoodWe MS G3 inverter AC plug Recall
There is a risk of serious injury or death if consumers remove the AC plug and access the live terminals.
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If you are having difficulty, please email us at support@goodwerecall.com.au or call 1300 508 449
GOODWE ENCOURAGES ALL CONSUMERS WITH A MS G3 INSTALLED IN 2023 TO GET IN TOUCH WITH GOODWE VIA OUR SUPPORT CHANNEL
Reason for Recall: The inverters have been supplied with an AC plug that does not comply with requirements of the relevant electrical safety standard. The AC plug can be removed without the use of a tool and expose consumers to live terminals.
Hazard: There is a risk of serious injury or death from electric shock if consumers remove the AC plug and access the live terminals.
GoodWe acknowledges that the risk associated with the AC plug is limited to products that fall between the below serial numbers that were installed in 2023.
Affected Model | First-SN | Last-SN |
GW10K-MS-30 | 5010KMSC233W0117 | 5010KMSC23BW0307 |
GW5000-MS-30 | 55000MSC234W0001 | 55000MSC23BW0048 |
GW6000-MS-30 | 56000MSC22BW0003 | 56000MSC23CW0019 |
GW8500-MS-30 | 58500MSC233W0212 | 58500MSC23BW0491 |